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905-574-8989
1-800-526-3676

1221 Upper James Street,
Hamilton, Ontario L9C 3B2

 


 

 

Service Department

Hamilton Volkswagen Audi is committed to providing exceptional customer service. 
We treat our customers and their cars like our own.

Don't forget to visit our Service and Parts Specials Page for current VW and AUDI service discounts.


To Book a Service Appointment Please call 1-888-426-0262 or EMAIL MARK

The VW and Audi Service Team

Our Service Manager, Stuart MacDonald has been with Hamilton VW for over 2 years and brings a wealth of vehicle knowledge to the team.  We have most recently welcomed Scott as our new VW Service Advisor and we can't forget about Joe who has been with Hamilton VW for over 15 years!  Mark is answering your service appointment requests and making sure your vehicle maintenance is all up to date! Mary has joined the VW service team to expedite your service appointment and to ensure that each customer is greeted with a friendly smile.

Scott is servicing the AUDI clients and ensures that all of your requirements are attended to in a timely fashion. 

Whether you use our Shuttle Service or wait in our lounge area, you can be confident your vehicle is being cared for by a team of professionals. 

Our certified and trained Service Advisors will meet with you personally upon your arrival in our New Drive Thru Service  and ensure your repair requirements are addressed and you are given updates on all vehicle related technology.

               OUR EASILY ACCESSIBLE SERVICE DRIVE THRU 



      MEET OUR TEAM


 

Stuart MacDonald                                           
VW Service Manager
                                             
smacdonald@hamiltonvw.com
                 

 

Joe Cerminara
VW Service Advisor

joe@hamiltonvw.com


Scott Trowsdale
VW Service Advisor

strowsdale@hamiltonvw.com


 

 

Scott Benning
AUDI Service Manager

scott@hamiltonvw.com

 

 

Audi Service, Care and Maintenance Plans

When you buy an Audi you also buy one of the industry’s leading care and maintenance programs. From roadside assistance to a helpful maintenance schedule program, your Audi will be looked after with care and professionalism.

By purchasing a comprehensive Audi Care package, you get both extra value and added convenience for all your scheduled vehicle maintenance. Audi Care covers the manufacturer required regularly scheduled maintenance services at 25,000/ 40,000/ 55,000/70,000 kms or 5 years from the original vehicle in-service date, whichever comes first.

Let Hamilton Audi keep your vehicle performing at its best ! 

 

Here are some convenient links and phone numbers;

Audi Roadside Assistance Contact Number 1-800-411-9988

Volkswagen Roadside Assistance 1-800-411-6688


Volkswagen Canada Service

Audi Canada Service

 

 

 



 

 

 



 

 

 

Service Hours of Operation

Monday

8:00AM to 5:00PM
Tuesday 8:00AM to 5:00PM
Wednesday 8:00AM to 8:00PM
Thursday 8:00AM to 5:00PM
Friday 8:00AM to 5:00PM
Saturday 9:00AM to 1:00PM
Sunday Closed

 


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